Fairwalter makes working with meter reading companies easy. Thanks to the standard VKA interface, it is easy to process consumption-based heating and ancillary cost bills. You can now export and re-import a DTA-VKA file for digital data exchange with your meter reading service provider (e.g. Enpuls, NeoVac, Techem or Rapp).
The integration of the QR-bill is now available directly on the Mietzins Bank account.
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It is now very easy to define at property level whether a property is relevant for service charges or not. This means that outdoor parking spaces, for example, can be completely excluded from the service charges with a single click.
This is then also reflected in the rental agreement. In addition, numerous customer feedbacks on the service charge settlement have been incorporated.
Addresses in Switzerland can now be filled in with address completion. This helps to improve data quality for contacts, service providers and mandates.
We have revised the dunning process and moved it to a separate module for greater clarity. You will now find a clear overview of all tenants with all due invoices. As before, reminders including QR invoices can be generated with just a few clicks. We have also created a simple and clear tenant account statement that can be easily exported as a PDF.
We have added the country to the address. We have also added support for telephone numbers from Liechtenstein and expanded QR-bills for Liechtenstein.
In addition to the service providers, the janitors are now also displayed in the detailed view of the property.
We have comprehensively revised the service charge settlement and created new options. The distribution can now be created step-by-step, with intermediate statuses saved. In addition, allocated distributions can be reversed and corrected. There is also a flexible distribution of consumption and compulsory shares/fixed costs. In addition, freely definable distribution keys can now be created.
Rents and rent index
The tenant survey has been completely revised and now offers an Excel and PDF evaluation per key date or over a period of time. The calculation formulas are now also visible in Excel.
In addition:
Rent deposit
The rent deposit can now be displayed and edited in the detailed view in the contract. In addition, you can now specify when the deposit was paid in.
User administration
Users can now change their e-mail address themselves. Old users can be deleted.
Notification of future contract amendments
The contract overview now shows whether there is a future contract adjustment. This gives you an overview of where contract adjustments are still outstanding.
Configure rent account
The rent account can now be stored as the default on the property. This setting can also be overwritten on the rental property. The existing rent account has been removed from the rent for this purpose.
Notes
There is now a note field on the property and the building.
Address history
The past, current and future addresses are now displayed on the contact and can also be entered and edited there.
Edit rents
Rents can now also be edited if invoices have already been created. A corresponding warning is displayed.
New rent adjustment form Canton of Zurich
The form for rent adjustments in the Canton of Zurich has been updated and now corresponds to the current status.
The detailed view of the accounts receivable invoice has been revised and adapted to the layout of the accounts payable invoice. In addition, the overview of bank accounts has been optimized.
The standard rent account can now be specified on the property and can also be overridden for each property.
Service charge statements can now be created even more easily!
Fairwalter now also supports users in setting up the service charge settlement using templates. The templates contain the most common items to be billed and the corresponding accounts. The accounts can of course also be adjusted afterwards.
With the new accounts payable process, QR invoices are automatically read and the invoice digitally archived. The new accounts payable workflow brings with it various innovations and automations. Simply drag and drop a QR invoice into Fairwalter and data (vendor, payment connection, amount, etc.) is automatically read out. Because the invoice is now available digitally, it is displayed in the split screen and the remaining data including account assignment can be conveniently added. Now the invoice can also be split to different positions or even properties. Afterwards, a bank file can be created or, in case of manual payment, it can be marked as paid.
We have incorporated various customer requests in the area of accounting. Here is a small excerpt:
Optimize the apartment handover process with the help of the Fairwalter acceptance app. Use the digital solution to save time and ensure more efficient apartment handovers. The app harmonizes smoothly with your processes and communicates directly with Fairwalter. Operating system independent - Available on iOS, Android and Windows.
Manage your mortgages incl. graphical overview with Fairwalter. For fixed and SARON mortgages, the monthly financing costs are calculated in addition to the display of the refinancing maturity and the details. The amortization is also taken into account and the financing costs of the last month are compared with the rental income.
Fairwalter now makes it easy to create an information request for your contacts.
Managers often use a common accounting account for several properties. However, since the accounting is kept separately for each property, these positions cannot be reconciled directly with the bank. Therefore, we have newly designed a detailed view of the bank accounts, which consolidates the information from multiple accounting and gives an overview of the entire accounting account.
We are currently revising the service charge settlement to make the annual distribution even more flexible, intuitive and efficient. As a first result, several accounting accounts can now be linked to one service charge account. You can easily add additional accounting accounts via the + when creating or editing the service charge accounts.
In addition, the overview for the service charge accounts has also been redesigned. This is now sorted by property.
The new detailed views for contracts, contacts and customer invoices show you all the important information at a glance and save you a click or two when editing.
Vendors' bank accounts can now be linked to an accounting account. This way, the accounting account will be suggested for every invoice that is paid to this account. For example, it can be set that the account "1153 Cable TV" should be suggested for every Swisscom invoice.
From the master data, you can jump directly to the detailed view of contracts. Also, the contract status is now correctly displayed in the master data.
The creation of manual customer invoices has been revised and appears in a new design. Now all required information can be entered clearly on one page.
Contracts that were not secured with a conventional deposit but were covered by a deposit insurance policy could not be processed in the meantime. This problem has been resolved.
The bank reconciliation and the transaction assignment have been completely revised. The design is now much clearer and the range of functions has also been improved. In particular, the filter options and multiple actions have been expanded.
Banks sometimes store reference numbers of payments in different fields. In the past, some reference numbers were therefore not recognized and the invoice was not automatically assigned. The recognition of reference numbers has now been revised and improved.
Until now, contracts could only start when the previous contract had expired. This brought complications for tenancies that change on the same day, e.g. on the 15th of a month. Now the contracts can overlap by 1 day, so that move-out and move-in are possible on the same day.
The areas of apartments and other rental objects can now be recorded with decimal places. Previously, only areas in whole m2 were possible.
Debit invoices can now be created for multiple recipients. The invoice document and any QR deposit slip will then list all recipients. The billing address is still taken from the primary contact.
The edit screen for assets has been completely redesigned and is now simpler, more modern and adapted to the new Fairwalter user interface.
In the bank reconciliation section, translation errors were corrected and optimizations were made to the translations.
The filters for views in the Accounting section have been adjusted. The new filters simplify searching, filtering and narrowing the overview.
Over the last few weeks, individual tables have been revised again and again and appear in a new look. Now towards the end of the year almost all tables are revised and behave the same. The most important change: the actions to view individual contracts, invoices, etc. in detail, delete or simply revise, can be found via the 3 points on the left side.
In the master data of the individual rental objects, rooms and their assets can be created again. Room templates are used for the creation and these can be edited in the navigation under "Assets". The function is not included in the "Private" subscription.
The contract overview has been revised and aligned with the design of the also recently revised overviews Contacts and Debtors.
The vacancy rent can be stored separately per rental object. This amount is then used for the corresponding vacancy posting in the event of a vacancy.
Document templates can be duplicated and assigned to individual mandates. In this way, individual cover letters or house rules can be stored for each mandate.
The functions of the customer overview have been extended. It is now not only possible to export the currently filtered customer overview as Excel, but also to delete several invoices at the same time using the boxes on the left.
The table as well as the entry mask for damages and repairs has been revised and now offers a much better overview of current damages and their status.
Master data entry was developed from scratch. The publicly accessible data of the federal government is used for the entry of properties and rental objects. This means that even large superstructures can be entered in Fairwalter with just a few clicks. The master data is clearly presented in tables and can be edited directly in the view.
For commercial contracts, the special provisions are now displayed with bullet points and can also be reformatted accordingly.
The validations for overlapping contracts have been improved so that it is now clear where the overlap occurs.
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Invoice amounts were previously prepared to the nearest centime. Now invoices are rounded to 5Rp. This affects all customer invoices in the application, both rent and service charge or manually created invoices.
Until now, the tenant profile could only be created for individual properties. To do this, you had to select an individual property in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.
Until now, the tenant profile could only be created for individual properties. To do this, an individual property had to be selected in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.
From now on, bank accounts will be divided into rent accounts (account of the property into which rent payments flow), vendor accounts (accounts of suppliers), tenant accounts (account details of a tenant) and deposit accounts (account into which the deposit was paid). When entering and editing, only the necessary fields are then displayed, thus simplifying the creation and editing.
Search and find is now available throughout the entire Fairwalter application! Now you can search for persons, contracts, debtors and creditors.
The dashboard has been adapted to show the total investment of a property in the future, and also to calculate the gross return and the CFROI (cash flow return on investment) based on this.
The accounts receivable list has been revised and the table redesigned accordingly. In addition, the filter, sort and search functions have also been comprehensively improved and optimized
Administrators can now export all uploaded documents from the document repository with one click. The documents are then provided as a zip file and are organized by property, building, rental property and even contract.
Global overview and insight into profitability (target and effectively generated net rent), vacancies (by net rent, area and number of properties) as well as news about the product and upcoming birthdays. The new dashboard will be further developed in the future and is just the beginning of many new changes in Fairwalter.
To better compare the value of their portfolio in the dashboard, the tax value can be recorded per building. Existing buildings can be easily edited in the master data.
For parking and commercial, the accompanying letter and termination confirmation documents were newly created and made available as document templates.
The profile settings have been extended. You can now also secure your access to Fairwalter with two-factor authentication. Authentication can be set up and activated under the profile settings.
Service charge settlements are always created as a draft first. Only when clearing (checkmark symbol) the bookings for the accounting incl. customer invoices are created. Until now, this step had to be well thought out, as otherwise these bookings had to be deleted manually. Now, with the deletion of an incorrect service charge settlement, all created bookings and invoices will also be deleted.
The template for the document "Leaflet apartment return" is now available in the template manager and can be edited freely.
In order to be able to use the options for standard distribution of service charges, and not to distribute shares to parking spaces or other objects, these must be able to take the value 0. Previously the minimum size for rooms was 1, now it can be set to 0.
Administrators can invite additional users to their account and make settings for the user. However, already created users could not be locked until now. Now they can be blocked so that they can no longer log into the account.
It was already possible to specify for individual contracts whether the rent is due with or without VAT. Now, when creating or editing the property, it is possible to specify whether the property is billed with or without VAT. This means that not only is the setting of the rental agreements automatically suggested to "with" or "without" VAT, but the field for VAT is also displayed or hidden when creating the customer and vendor invoices.
In the meantime, the rent of the previous tenant was not always displayed on the initial rent form of the respective canton. The corresponding error has now been corrected and the rent is again correctly taken over and displayed.
Until now, rent could only be changed by editing contracts. In the contract, however, only the most current rent is displayed. If now a contract adjustment was made with a new rent, the old rent could no longer be changed. Now every rent can be edited in the tab "Rent". Furthermore, the most current rent is also displayed in the contract to edit it directly there.
Via the view Persons a dunning run can be started for tenants by selecting them. All overdue invoices or only individual ones can be dunned. The dunning level can also be selected automatically (existing level +1) or individually.
Fiscal years can now be locked using the Lock icon. This can be used to prevent intentional or unintentional changes from being made to the accounting after it has been closed. Locking a fiscal year in each case causes the entire period to be locked.
The administration of mandates and thus especially the distribution of access rights to users in the account has been fundamentally revised. Now new users can be assigned to all existing mandates with one click, or all users can be removed from a mandate.
Getting started with the Fairwalter app has never been so easy: The wizard guides you step by step through the app configuration. The completed steps are automatically checked off in a checklist. The setup wizard is divided into the areas of master data, basic settings, property management, accounting and building management. Integrated videos and linked tutorial articles provide support in each area.
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Fixed a logic error that caused the VAT to be calculated incorrectly for subcontracts (which are linked to the main contract).
At times it was not possible to delete a contract if a service charge settlement already existed, even if the contract did not fall within the settlement period. If a service charge settlement has been made and a contract falls within the settled period, it is still not possible to delete this contract. Otherwise, shares allocated to the contract would not be distributed and the settlement would fail. However, all other contracts can now be deleted again.
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When a new bank account is created, the bank data will again be automatically filled in based on the entered IBAN.
With the new symbol for contracts, it is now possible to set individual contracts as debit for selected periods. This ensures that the invoices are not created twice in the normal debit position for the entire account, and any payment slips receive the correct reference numbers matching the rental relationship.
With the new link to the document template management, various documents can be personalized. Thus, uploading logos and formulating text passages & content is possible. The template management link is only accessible for administrators, simple users cannot edit the templates.
Errors had crept into various templates, so that, for example, commas appeared between the postal code and the city in address blocks. These errors have been corrected and, in addition, the template for contracts for parking spaces has been supplemented. Here, not only the gross rent, but also the net rent and any additional costs are listed separately.
When exporting the accounting as Excel ("Closing" button), the display in Excel has been revised. You will now find the debit and credit accounts in the journal with the account numbers added, so that you can select the correct accounts even faster when filtering.
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In accounting, continuous totals have been introduced when viewing individual account sheets. These help, for example, to reconcile the interim balances of bank accounts with the accounting and thus facilitate control work or troubleshooting.
A new, easier way of searching and selecting buildings, rentals and tenancies is now available! Intensive surveys and conception of various solutions have led us to the new Focus Selector 2.0. This search will be gradually introduced as a component in the application in all areas.
When creating contracts, it has been possible for some time to link a contract (e.g. for a parking space) with a main contract (e.g. for an apartment). In the past, a rent invoice was always created for each of these contracts during the debit position. Now a combined invoice is created for the main contract (e.g. apartment), in which the other contract (here parking space) is also listed and charged.
The date search in Accounting was broken and no longer limited the search results. This error has been fixed.
If contracts have not yet been linked, and as a result there are individual invoices for parking spaces and apartments (instead of a combined invoice), but the tenant combines both amounts in one payment, overpaid invoices will arise. These overpaid invoices can now be automatically cleared with the open invoices
Various document templates have been revised. Minor and major improvements were made and the templates were also optimized with regard to the independent management of document templates. For example, the sender address has been removed as an address block and moved to the header of the documents.
When a new rental agreement is created, a payment slip or a first rent invoice is often required so that the tenant already receives the payment information for the rent with the agreement. So that a debit position does not have to be triggered each time for this, the first customer invoice for the contract can now be created directly after contract creation. The newly created symbol for contracts can be used for this purpose. It appears for all contracts that do not yet have a customer invoice for the month of the contract start.
If rental agreements are created that do not provide for monthly rentals, but rather quarterly, semi-annual or even annual rentals, this is now calculated automatically and displayed transparently in the application. This minimizes misunderstandings and input errors.
In various processes and views where persons can be selected as contracting parties or residents, the views have been revised. It is now possible to select from a searchable dropdown, which has improved the overview and usability.
An existing bank account can be attached to a person. For already existing persons, the bank accounts can be selected in the view for editing persons existing bank accounts, new ones can be added, or when editing bank accounts, a person to whom the account belongs can be selected.
Address changes of tenants and residents can now be scheduled to a specific date. The address and thus the address used for letters and correspondence will then change automatically for this person from a specific date.
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It was previously only possible to upload documents under individual contracts and save them in Fairwalter. Now there is a comprehensive document storage. The storage can be organized via tags, so that documents can be stored according to type (e.g. contract or invoice) and affiliation (entire property or to a contract) and can be searched and found again later. Documents that are filed with individual contracts also appear in this general document repository and are already assigned according to their affiliation.
The structure of the currently available tags will be further expanded and refined in the future.
More details on how the new filing system works in detail can be found here: https://help.fairwalter.ch/dokumente-verwalten
Throughout the application, the statuses for objects, contracts and rents have been standardized and adjusted. Thus, in all views it is now consistently visible (A) what the current status is and (B) which future events are imminent. For example, a terminated contract is shown as (A) active and (B) when it will be terminated. If there is already a successor, the second status is replaced instead and (B) when the successor contract will start is displayed.
The person overview now shows all amounts owed as well as all amounts already overdue. All open customer invoices that have this person listed as invoice recipient are taken into account and sorted according to due date.
The new view is displayed both in the people overview and in the people detail view.
In the view for the balance sheet as well as the income statement, all unused accounts are now hidden. This gives you a quick overview of the balance sheet and income statement. However, the entire account list can be displayed at any time, so that previously unused accounts can also be provided with initial balances.
If payments from customers concern several invoices, these payments can also be divided among several invoices after posting. In the bank reconciliation, only one customer invoice can be selected, but subsequently the overpaid invoices can be filtered, and the individual payments can be split. In this way, all the invoices concerned can be set to "paid" in the system, even if there is only one payment.
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Until now, bank transactions could be booked in the bank reconciliation either as payments on customer invoices or as manual bookings. Now there is also the option to post payments directly to vendor invoices.
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In the bank reconciliation, the search for customer invoices has been extended. The invoice amount is now also displayed and it is now possible to search for amounts instead of invoice titles or debtors.
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Fairwalter can now also map more complex properties.Through the introduction of buildings, multiple addresses / entrances can now also be recorded in a property. The rental objects can be moved between the buildings either during creation or subsequently. In this way, properties that have already been created can also be easily adapted.
Incidentally, the accounting is still kept at the property level. If separate accounting is kept for a building, this building should therefore also be kept in a separate property.
Accounting now clearly displays the profit and loss for the current fiscal year for the income statement. In the balance sheet view, the difference between assets and liabilities is displayed, which also corresponds to profit and loss before the closing entries.
The detailed view of contracts has been revised so that contract documents can now not only be created there, but also uploaded and managed. You can now store signed contracts and scans of other original documents per contract. This is just the beginning. We are already working on a comprehensive document repository that will function far beyond the filing of contracts.
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In the detailed view of persons, associated invoices can be re-filtered and searched. For example, an overview of open invoices can be quickly obtained.
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In bank reconciliation, bank files (camt054, MT940) can be uploaded to Fairwalter. Thus, all transactions of a bank account can then be transferred to Fairwalter and assigned to debtor invoices. If payments have been made with a payment slip with reference number (ISR or QR code), invoices matching the reference number are even automatically suggested for this.
Fairwalter now has a demo mode. When this is activated (toggle switch next to the online help), a new account is opened in which some data has already been entered. There, various functions can be tried out without hesitation. The changes are deleted every 30 days, or can be reset directly on your own.
Fairwalter makes working with meter reading companies easy. Thanks to the standard VKA interface, it is easy to process consumption-based heating and ancillary cost bills. You can now export and re-import a DTA-VKA file for digital data exchange with your meter reading service provider (e.g. Enpuls, NeoVac, Techem or Rapp).
It is now very easy to define at property level whether a property is relevant for service charges or not. This means that outdoor parking spaces, for example, can be completely excluded from the service charges with a single click.
This is then also reflected in the rental agreement. In addition, numerous customer feedbacks on the service charge settlement have been incorporated.
We have revised the dunning process and moved it to a separate module for greater clarity. You will now find a clear overview of all tenants with all due invoices. As before, reminders including QR invoices can be generated with just a few clicks. We have also created a simple and clear tenant account statement that can be easily exported as a PDF.
We have added the country to the address. We have also added support for telephone numbers from Liechtenstein and expanded QR-bills for Liechtenstein.
In addition to the service providers, the janitors are now also displayed in the detailed view of the property.
We have comprehensively revised the service charge settlement and created new options. The distribution can now be created step-by-step, with intermediate statuses saved. In addition, allocated distributions can be reversed and corrected. There is also a flexible distribution of consumption and compulsory shares/fixed costs. In addition, freely definable distribution keys can now be created.
Rents and rent index
The tenant survey has been completely revised and now offers an Excel and PDF evaluation per key date or over a period of time. The calculation formulas are now also visible in Excel.
In addition:
Configure rent account
The rent account can now be stored as the default on the property. This setting can also be overwritten on the rental property. The existing rent account has been removed from the rent for this purpose.
Notes
There is now a note field on the property and the building.
Service charge statements can now be created even more easily!
Fairwalter now also supports users in setting up the service charge settlement using templates. The templates contain the most common items to be billed and the corresponding accounts. The accounts can of course also be adjusted afterwards.
With the new accounts payable process, QR invoices are automatically read and the invoice digitally archived. The new accounts payable workflow brings with it various innovations and automations. Simply drag and drop a QR invoice into Fairwalter and data (vendor, payment connection, amount, etc.) is automatically read out. Because the invoice is now available digitally, it is displayed in the split screen and the remaining data including account assignment can be conveniently added. Now the invoice can also be split to different positions or even properties. Afterwards, a bank file can be created or, in case of manual payment, it can be marked as paid.
Optimize the apartment handover process with the help of the Fairwalter acceptance app. Use the digital solution to save time and ensure more efficient apartment handovers. The app harmonizes smoothly with your processes and communicates directly with Fairwalter. Operating system independent - Available on iOS, Android and Windows.
Manage your mortgages incl. graphical overview with Fairwalter. For fixed and SARON mortgages, the monthly financing costs are calculated in addition to the display of the refinancing maturity and the details. The amortization is also taken into account and the financing costs of the last month are compared with the rental income.
Fairwalter now makes it easy to create an information request for your contacts.
Managers often use a common accounting account for several properties. However, since the accounting is kept separately for each property, these positions cannot be reconciled directly with the bank. Therefore, we have newly designed a detailed view of the bank accounts, which consolidates the information from multiple accounting and gives an overview of the entire accounting account.
We are currently revising the service charge settlement to make the annual distribution even more flexible, intuitive and efficient. As a first result, several accounting accounts can now be linked to one service charge account. You can easily add additional accounting accounts via the + when creating or editing the service charge accounts.
In addition, the overview for the service charge accounts has also been redesigned. This is now sorted by property.
The new detailed views for contracts, contacts and customer invoices show you all the important information at a glance and save you a click or two when editing.
Vendors' bank accounts can now be linked to an accounting account. This way, the accounting account will be suggested for every invoice that is paid to this account. For example, it can be set that the account "1153 Cable TV" should be suggested for every Swisscom invoice.
The creation of manual customer invoices has been revised and appears in a new design. Now all required information can be entered clearly on one page.
The bank reconciliation and the transaction assignment have been completely revised. The design is now much clearer and the range of functions has also been improved. In particular, the filter options and multiple actions have been expanded.
The edit screen for assets has been completely redesigned and is now simpler, more modern and adapted to the new Fairwalter user interface.
The filters for views in the Accounting section have been adjusted. The new filters simplify searching, filtering and narrowing the overview.
Over the last few weeks, individual tables have been revised again and again and appear in a new look. Now towards the end of the year almost all tables are revised and behave the same. The most important change: the actions to view individual contracts, invoices, etc. in detail, delete or simply revise, can be found via the 3 points on the left side.
In the master data of the individual rental objects, rooms and their assets can be created again. Room templates are used for the creation and these can be edited in the navigation under "Assets". The function is not included in the "Private" subscription.
Document templates can be duplicated and assigned to individual mandates. In this way, individual cover letters or house rules can be stored for each mandate.
The functions of the customer overview have been extended. It is now not only possible to export the currently filtered customer overview as Excel, but also to delete several invoices at the same time using the boxes on the left.
Master data entry was developed from scratch. The publicly accessible data of the federal government is used for the entry of properties and rental objects. This means that even large superstructures can be entered in Fairwalter with just a few clicks. The master data is clearly presented in tables and can be edited directly in the view.
From now on, bank accounts will be divided into rent accounts (account of the property into which rent payments flow), vendor accounts (accounts of suppliers), tenant accounts (account details of a tenant) and deposit accounts (account into which the deposit was paid). When entering and editing, only the necessary fields are then displayed, thus simplifying the creation and editing.
Search and find is now available throughout the entire Fairwalter application! Now you can search for persons, contracts, debtors and creditors.
The dashboard has been adapted to show the total investment of a property in the future, and also to calculate the gross return and the CFROI (cash flow return on investment) based on this.
The accounts receivable list has been revised and the table redesigned accordingly. In addition, the filter, sort and search functions have also been comprehensively improved and optimized
Administrators can now export all uploaded documents from the document repository with one click. The documents are then provided as a zip file and are organized by property, building, rental property and even contract.
Global overview and insight into profitability (target and effectively generated net rent), vacancies (by net rent, area and number of properties) as well as news about the product and upcoming birthdays. The new dashboard will be further developed in the future and is just the beginning of many new changes in Fairwalter.
To better compare the value of their portfolio in the dashboard, the tax value can be recorded per building. Existing buildings can be easily edited in the master data.
For parking and commercial, the accompanying letter and termination confirmation documents were newly created and made available as document templates.
The profile settings have been extended. You can now also secure your access to Fairwalter with two-factor authentication. Authentication can be set up and activated under the profile settings.
Until now, rent could only be changed by editing contracts. In the contract, however, only the most current rent is displayed. If now a contract adjustment was made with a new rent, the old rent could no longer be changed. Now every rent can be edited in the tab "Rent". Furthermore, the most current rent is also displayed in the contract to edit it directly there.
Getting started with the Fairwalter app has never been so easy: The wizard guides you step by step through the app configuration. The completed steps are automatically checked off in a checklist. The setup wizard is divided into the areas of master data, basic settings, property management, accounting and building management. Integrated videos and linked tutorial articles provide support in each area.
With the new symbol for contracts, it is now possible to set individual contracts as debit for selected periods. This ensures that the invoices are not created twice in the normal debit position for the entire account, and any payment slips receive the correct reference numbers matching the rental relationship.
With the new link to the document template management, various documents can be personalized. Thus, uploading logos and formulating text passages & content is possible. The template management link is only accessible for administrators, simple users cannot edit the templates.
A new, easier way of searching and selecting buildings, rentals and tenancies is now available! Intensive surveys and conception of various solutions have led us to the new Focus Selector 2.0. This search will be gradually introduced as a component in the application in all areas.
If contracts have not yet been linked, and as a result there are individual invoices for parking spaces and apartments (instead of a combined invoice), but the tenant combines both amounts in one payment, overpaid invoices will arise. These overpaid invoices can now be automatically cleared with the open invoices
An existing bank account can be attached to a person. For already existing persons, the bank accounts can be selected in the view for editing persons existing bank accounts, new ones can be added, or when editing bank accounts, a person to whom the account belongs can be selected.
It was previously only possible to upload documents under individual contracts and save them in Fairwalter. Now there is a comprehensive document storage. The storage can be organized via tags, so that documents can be stored according to type (e.g. contract or invoice) and affiliation (entire property or to a contract) and can be searched and found again later. Documents that are filed with individual contracts also appear in this general document repository and are already assigned according to their affiliation.
The structure of the currently available tags will be further expanded and refined in the future.
More details on how the new filing system works in detail can be found here: https://help.fairwalter.ch/dokumente-verwalten
If payments from customers concern several invoices, these payments can also be divided among several invoices after posting. In the bank reconciliation, only one customer invoice can be selected, but subsequently the overpaid invoices can be filtered, and the individual payments can be split. In this way, all the invoices concerned can be set to "paid" in the system, even if there is only one payment.
Fairwalter can now also map more complex properties.Through the introduction of buildings, multiple addresses / entrances can now also be recorded in a property. The rental objects can be moved between the buildings either during creation or subsequently. In this way, properties that have already been created can also be easily adapted.
Incidentally, the accounting is still kept at the property level. If separate accounting is kept for a building, this building should therefore also be kept in a separate property.
The detailed view of contracts has been revised so that contract documents can now not only be created there, but also uploaded and managed. You can now store signed contracts and scans of other original documents per contract. This is just the beginning. We are already working on a comprehensive document repository that will function far beyond the filing of contracts.
In bank reconciliation, bank files (camt054, MT940) can be uploaded to Fairwalter. Thus, all transactions of a bank account can then be transferred to Fairwalter and assigned to debtor invoices. If payments have been made with a payment slip with reference number (ISR or QR code), invoices matching the reference number are even automatically suggested for this.
Fairwalter now has a demo mode. When this is activated (toggle switch next to the online help), a new account is opened in which some data has already been entered. There, various functions can be tried out without hesitation. The changes are deleted every 30 days, or can be reset directly on your own.
The QR Code invoices are here! Under "Integrations" the QR Code Invoice can now be activated for customers. Afterwards, a QR Code payment slip can be generated for each new or already existing invoice.
For accounts receivable and accounts payable, it was previously only possible to create a single entry. Now it is possible to select for invoices whether the entire invoice should be booked uniformly or the individual positions separately.
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The utility bill now automatically suggests the period to be billed and can also be created with automatically read meter readings from smart-me.
You can find the link to the webinar with smart-me, in which we present the functionality in detail, here: https://www.youtube.com/watch?v=E7HuIAUehdE&t
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The new subscriptions can now be ordered directly from the application. When customers log in during the test phase, they will be given the option to order a subscription directly after logging in. Likewise, it will soon be possible for existing customers to extend their subscription as soon as they reach object or function limits.
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Bank accounts can be assigned to specific accounting accounts. Since the chart of accounts within an account is the same for all properties, the accounting accounts should not be named directly after the name of a bank, because different banks may be used for different properties. However, in order to be able to distinguish which bank account is meant by the accounting account, bank accounts can now be linked to a property and an accounting account. As soon as the connection is made, the bank account will be completed with the accounting account and the accounting account will be completed with the bank account everywhere in the application.
After recording damage, entries can now also be tracked using a status.
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In addition to the furnishing wizard when entering new objects, in which all rooms of an apartment can be created, individual rooms can also be added in the master data view of an object. Next to the heading "Equipment and rooms" an additional room can be entered via the "+NEW" button.
You can select the room type and then rename the individual assets in the "Assets" section or directly via the edit icon behind the room.
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In the master data view of the rental objects there is the possibility to store notes. This note field is a free text field, which can be freely designed, and can also include external links. Thus, it offers a lot of flexibility and allows a wide range of use.
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The integration of the QR-bill is now available directly on the Mietzins Bank account.
Addresses in Switzerland can now be filled in with address completion. This helps to improve data quality for contacts, service providers and mandates.
Rent deposit
The rent deposit can now be displayed and edited in the detailed view in the contract. In addition, you can now specify when the deposit was paid in.
User administration
Users can now change their e-mail address themselves. Old users can be deleted.
Notification of future contract amendments
The contract overview now shows whether there is a future contract adjustment. This gives you an overview of where contract adjustments are still outstanding.
Address history
The past, current and future addresses are now displayed on the contact and can also be entered and edited there.
Edit rents
Rents can now also be edited if invoices have already been created. A corresponding warning is displayed.
New rent adjustment form Canton of Zurich
The form for rent adjustments in the Canton of Zurich has been updated and now corresponds to the current status.
The detailed view of the accounts receivable invoice has been revised and adapted to the layout of the accounts payable invoice. In addition, the overview of bank accounts has been optimized.
The standard rent account can now be specified on the property and can also be overridden for each property.
We have incorporated various customer requests in the area of accounting. Here is a small excerpt:
From the master data, you can jump directly to the detailed view of contracts. Also, the contract status is now correctly displayed in the master data.
Banks sometimes store reference numbers of payments in different fields. In the past, some reference numbers were therefore not recognized and the invoice was not automatically assigned. The recognition of reference numbers has now been revised and improved.
Until now, contracts could only start when the previous contract had expired. This brought complications for tenancies that change on the same day, e.g. on the 15th of a month. Now the contracts can overlap by 1 day, so that move-out and move-in are possible on the same day.
The areas of apartments and other rental objects can now be recorded with decimal places. Previously, only areas in whole m2 were possible.
Debit invoices can now be created for multiple recipients. The invoice document and any QR deposit slip will then list all recipients. The billing address is still taken from the primary contact.
In the bank reconciliation section, translation errors were corrected and optimizations were made to the translations.
The contract overview has been revised and aligned with the design of the also recently revised overviews Contacts and Debtors.
The vacancy rent can be stored separately per rental object. This amount is then used for the corresponding vacancy posting in the event of a vacancy.
The table as well as the entry mask for damages and repairs has been revised and now offers a much better overview of current damages and their status.
Invoice amounts were previously prepared to the nearest centime. Now invoices are rounded to 5Rp. This affects all customer invoices in the application, both rent and service charge or manually created invoices.
Until now, the tenant profile could only be created for individual properties. To do this, you had to select an individual property in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.
Until now, the tenant profile could only be created for individual properties. To do this, an individual property had to be selected in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.
Service charge settlements are always created as a draft first. Only when clearing (checkmark symbol) the bookings for the accounting incl. customer invoices are created. Until now, this step had to be well thought out, as otherwise these bookings had to be deleted manually. Now, with the deletion of an incorrect service charge settlement, all created bookings and invoices will also be deleted.
The template for the document "Leaflet apartment return" is now available in the template manager and can be edited freely.
In order to be able to use the options for standard distribution of service charges, and not to distribute shares to parking spaces or other objects, these must be able to take the value 0. Previously the minimum size for rooms was 1, now it can be set to 0.
Administrators can invite additional users to their account and make settings for the user. However, already created users could not be locked until now. Now they can be blocked so that they can no longer log into the account.
It was already possible to specify for individual contracts whether the rent is due with or without VAT. Now, when creating or editing the property, it is possible to specify whether the property is billed with or without VAT. This means that not only is the setting of the rental agreements automatically suggested to "with" or "without" VAT, but the field for VAT is also displayed or hidden when creating the customer and vendor invoices.
Via the view Persons a dunning run can be started for tenants by selecting them. All overdue invoices or only individual ones can be dunned. The dunning level can also be selected automatically (existing level +1) or individually.
Fiscal years can now be locked using the Lock icon. This can be used to prevent intentional or unintentional changes from being made to the accounting after it has been closed. Locking a fiscal year in each case causes the entire period to be locked.
The administration of mandates and thus especially the distribution of access rights to users in the account has been fundamentally revised. Now new users can be assigned to all existing mandates with one click, or all users can be removed from a mandate.
When exporting the accounting as Excel ("Closing" button), the display in Excel has been revised. You will now find the debit and credit accounts in the journal with the account numbers added, so that you can select the correct accounts even faster when filtering.
In accounting, continuous totals have been introduced when viewing individual account sheets. These help, for example, to reconcile the interim balances of bank accounts with the accounting and thus facilitate control work or troubleshooting.
When creating contracts, it has been possible for some time to link a contract (e.g. for a parking space) with a main contract (e.g. for an apartment). In the past, a rent invoice was always created for each of these contracts during the debit position. Now a combined invoice is created for the main contract (e.g. apartment), in which the other contract (here parking space) is also listed and charged.
Various document templates have been revised. Minor and major improvements were made and the templates were also optimized with regard to the independent management of document templates. For example, the sender address has been removed as an address block and moved to the header of the documents.
When a new rental agreement is created, a payment slip or a first rent invoice is often required so that the tenant already receives the payment information for the rent with the agreement. So that a debit position does not have to be triggered each time for this, the first customer invoice for the contract can now be created directly after contract creation. The newly created symbol for contracts can be used for this purpose. It appears for all contracts that do not yet have a customer invoice for the month of the contract start.
If rental agreements are created that do not provide for monthly rentals, but rather quarterly, semi-annual or even annual rentals, this is now calculated automatically and displayed transparently in the application. This minimizes misunderstandings and input errors.
In various processes and views where persons can be selected as contracting parties or residents, the views have been revised. It is now possible to select from a searchable dropdown, which has improved the overview and usability.
Address changes of tenants and residents can now be scheduled to a specific date. The address and thus the address used for letters and correspondence will then change automatically for this person from a specific date.
Throughout the application, the statuses for objects, contracts and rents have been standardized and adjusted. Thus, in all views it is now consistently visible (A) what the current status is and (B) which future events are imminent. For example, a terminated contract is shown as (A) active and (B) when it will be terminated. If there is already a successor, the second status is replaced instead and (B) when the successor contract will start is displayed.
The person overview now shows all amounts owed as well as all amounts already overdue. All open customer invoices that have this person listed as invoice recipient are taken into account and sorted according to due date.
The new view is displayed both in the people overview and in the people detail view.
In the view for the balance sheet as well as the income statement, all unused accounts are now hidden. This gives you a quick overview of the balance sheet and income statement. However, the entire account list can be displayed at any time, so that previously unused accounts can also be provided with initial balances.
Until now, bank transactions could be booked in the bank reconciliation either as payments on customer invoices or as manual bookings. Now there is also the option to post payments directly to vendor invoices.
In the bank reconciliation, the search for customer invoices has been extended. The invoice amount is now also displayed and it is now possible to search for amounts instead of invoice titles or debtors.
Accounting now clearly displays the profit and loss for the current fiscal year for the income statement. In the balance sheet view, the difference between assets and liabilities is displayed, which also corresponds to profit and loss before the closing entries.
In the detailed view of persons, associated invoices can be re-filtered and searched. For example, an overview of open invoices can be quickly obtained.
The upload of files was changed in various places. This means that not only images are now displayed more beautifully in the master data view, the change also brings important improvements in the background, which will be strongly supported in the future.
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The documents for the tenant index, the vacancy overview and the contact list for properties have been redesigned and will in future be created as PDFs rather than Word. As a result, the graphic design could be optimized significantly.
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Service providers can now be linked to properties and then appear in the respective master data of the property. The relevant contact data can also be found quickly and clearly directly in the master data.
On the service provider table (when the "Service providers" area on the left is selected), the filter for properties or objects can now also be applied, so that only the relevant service providers are displayed.
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The document for the service charge settlement has been fundamentally revised and can now be generated directly as a PDF. The settlement is now presented in a clear table and payments on account are also taken into account in the settlement.
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Load times for customer invoices, especially when multiple filters are set, have been greatly improved. Customers with many customer invoices will benefit the most from the improvement.
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The editing of accounts payable has been improved. Not only the invoices themselves, but also the associated posting records can be changed and adjusted.
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Throughout the application, mandatory fields have been marked with an asterisk so that they are recognizable from the start.
If residents are entered in contracts, the address for these residents can now be taken over immediately, so that the contact data of the person is updated.
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For various deletion actions, popups are now shown to confirm a final deletion. The popups were introduced to prevent accidental deletion of complex elements such as entire properties or mandates.
The debit position table now also shows how many invoices have been created for the executed debit position
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Object name: 133
Contract start: January 1, 2019
Debit: Quarterly (i.e. an invoice is sent only every 3 months)
The existing contract was freshly entered, after which a debit position will be triggered for all active contracts for the months of June and July. With the new adjustment, this means for object 133:
Now, debit positions will also be triggered retroactively for the months of January 2021 to May 2021:
A debit position for 10 active contracts was already triggered for the month of July 2021. Only afterwards it becomes apparent that invoices were created for a contract (no. 12) that already expired in June, as the tenant move-out was not recorded.
Contract no. 12 is therefore terminated retrospectively at the end of June (via Processes > Start tenant move-out). A new contract no. 13 with a start date of July 1, 2021 will then be entered.
The invoices for contract no. 12 created by the debit position for July 2021 are deleted manually (under Accounts Receivable). Afterwards, a debit position for July 2021 will be triggered again:
In order to simplify the overview of any contract adjustments over time, new displays have been designed in some places:
A summary is now displayed at the end of processes. This allows the information to be checked again before the process is completed. The invoices and documents related to the entered information are generated only afterwards.
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In Accounting, there are search filters for the Account Sheets and Journal views to simplify the search for individual entries. It is possible to search for date, amount as well as for terms contained in the entry text. However, the search is always limited to the fiscal year currently selected at the top right, and not to all years.
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Contracts that were not secured with a conventional deposit but were covered by a deposit insurance policy could not be processed in the meantime. This problem has been resolved.
For commercial contracts, the special provisions are now displayed with bullet points and can also be reformatted accordingly.
The validations for overlapping contracts have been improved so that it is now clear where the overlap occurs.
In the meantime, the rent of the previous tenant was not always displayed on the initial rent form of the respective canton. The corresponding error has now been corrected and the rent is again correctly taken over and displayed.
Fixed a logic error that caused the VAT to be calculated incorrectly for subcontracts (which are linked to the main contract).
At times it was not possible to delete a contract if a service charge settlement already existed, even if the contract did not fall within the settlement period. If a service charge settlement has been made and a contract falls within the settled period, it is still not possible to delete this contract. Otherwise, shares allocated to the contract would not be distributed and the settlement would fail. However, all other contracts can now be deleted again.
When a new bank account is created, the bank data will again be automatically filled in based on the entered IBAN.
Errors had crept into various templates, so that, for example, commas appeared between the postal code and the city in address blocks. These errors have been corrected and, in addition, the template for contracts for parking spaces has been supplemented. Here, not only the gross rent, but also the net rent and any additional costs are listed separately.
The date search in Accounting was broken and no longer limited the search results. This error has been fixed.
For a short time, rent adjustments were not correctly taken into account in the debit position. This error was corrected and customer invoices are again created with the correct rents.
In the service charge settlement, the costs per property are distributed across all rental agreements and any vacancies. In the meantime, the vacancies in the final overview only showed individual service charge accounts, and thus not the complete costs. This error has now been corrected so that the vacancies also show all costs. The rental agreements have listed all costs at all times.
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In the property view, individual properties can be deleted or edited. In the meantime, the view of the individual properties did not work and only the map view was available. The problem is now fixed.
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Images that are loaded into the system as an attachment for a claim or as a document for an accounts payable invoice can then be previewed. Previously, these had to be downloaded in order to view them again. Now the user can choose whether to download the image or to preview it
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The meter readings and distribution keys were saved correctly at all times during the service charge settlement. However, we noticed that when creating a new distribution, the data from the last settlement was not correctly transferred and the old meter readings and distribution keys had to be entered again. This has been fixed and the last meter readings and distribution keys are now used as the starting point for the new distribution.
