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Product updates

Standing still is a step backwards. Our experienced team is constantly developing Fairwalter. Here you can find out everything about bug fixes, improvements and major updates.
New
Administrative
April 19, 2023

Detail views completely revised

The new detailed views for contracts, contacts and customer invoices show you all the important information at a glance and save you a click or two when editing.

New
New
Finances
March 10, 2023

Propose account for creditors

Vendors' bank accounts can now be linked to an accounting account. This way, the accounting account will be suggested for every invoice that is paid to this account. For example, it can be set that the account "1153 Cable TV" should be suggested for every Swisscom invoice.

New
Improvement
Administrative
March 10, 2023

Status and linking contracts in master data

From the master data, you can jump directly to the detailed view of contracts. Also, the contract status is now correctly displayed in the master data.

Improvement
New
Finances
February 24, 2023

Create customer invoices

The creation of manual customer invoices has been revised and appears in a new design. Now all required information can be entered clearly on one page.

New
Bug & Fix
Administrative
February 10, 2023

Contracts with deposit insurance processable again

Contracts that were not secured with a conventional deposit but were covered by a deposit insurance policy could not be processed in the meantime. This problem has been resolved.

Bug & Fix
New
Finances
February 10, 2023

Bank reconciliation in new design

The bank reconciliation and the transaction assignment have been completely revised. The design is now much clearer and the range of functions has also been improved. In particular, the filter options and multiple actions have been expanded.

New
Improvement
Finances
February 3, 2023

Recognition of reference numbers during bank reconciliation

Banks sometimes store reference numbers of payments in different fields. In the past, some reference numbers were therefore not recognized and the invoice was not automatically assigned. The recognition of reference numbers has now been revised and improved.

Improvement
Improvement
Administrative
January 27, 2023

Contracts with move-out and move-in on the same day

Until now, contracts could only start when the previous contract had expired. This brought complications for tenancies that change on the same day, e.g. on the 15th of a month. Now the contracts can overlap by 1 day, so that move-out and move-in are possible on the same day.

Improvement
Improvement
Administrative
January 27, 2023

Areas with decimals

The areas of apartments and other rental objects can now be recorded with decimal places. Previously, only areas in whole m2 were possible.

Improvement
Improvement
Finances
January 27, 2023

Invoices with multiple recipients

Debit invoices can now be created for multiple recipients. The invoice document and any QR deposit slip will then list all recipients. The billing address is still taken from the primary contact.

Improvement
New
Administrative
January 23, 2023

New edit mask for assets

The editing screen for assets has been completely redesigned and is now simpler, more modern and adapted to the new Fairwalter user interface.

New
Improvement
Finances
January 23, 2023

Text optimizations for bank reconciliation

In the bank reconciliation section, translation errors were corrected and optimizations were made to the translations.

Improvement
New
Finances
January 23, 2023

New filters in accounting

The filters for views in the Accounting section have been adjusted. The new filters simplify searching, filtering and narrowing the overview.

New
New
Administrative
December 16, 2022

Tables with a new look

Over the last few weeks, individual tables have been revised again and again and appear in a new look. Now towards the end of the year almost all tables are revised and behave the same. The most important change: the actions to view individual contracts, invoices, etc. in detail, delete or simply revise, can be found via the 3 points on the left side.

New
New
Administrative
December 16, 2022

Create rooms and assets

In the master data of the individual rental objects, rooms and their assets can be created again. Room templates are used for the creation and these can be edited in the navigation under "Assets". The function is not included in the "Private" subscription.

New
Improvement
Administrative
November 25, 2022

Contract overview in a new look

The contract overview has been revised and adapted to the design of the also recently revised overviews Contacts and Debtors.

Improvement
Improvement
Administrative
November 25, 2022

Set vacancy rent manually

The vacancy rent can be stored separately per rental object. This amount is then used for the corresponding vacancy posting in the event of a vacancy.

Improvement
New
Administrative
November 25, 2022

Duplicate document templates

Document templates can be duplicated and assigned to individual mandates. In this way, individual cover letters or house rules can be stored for each mandate.

New
New
Finances
November 25, 2022

Multiple deletion and export of the debtors

The functions in the customer overview have been extended. It is now not only possible to export the currently filtered customer overview as Excel, but also to delete several invoices at the same time using the boxes on the left.

New
Improvement
Administrative
November 18, 2022

Damage and repairs in a new dress

The table as well as the entry mask for damages and repairs has been revised and now offers a much better overview of current damages and their status.

Improvement
New
Administrative
November 15, 2022

Enter and manage master data

Master data entry was developed from scratch. The publicly accessible data of the federal government is used for the entry of properties and rental objects. This means that even large superstructures can be entered in Fairwalter with just a few clicks. The master data is clearly presented in tables and can be edited directly in the view.

New
Bug & Fix
Administrative
November 4, 2022

Trade contract

For commercial contracts, the special provisions are now displayed with bullet points and can also be reformatted accordingly.

Bug & Fix
Bug & Fix
Administrative
November 4, 2022

Validation of contracts

The validations for overlapping contracts have been improved so that it is now clear where the overlap occurs.

Bug & Fix
Improvement
Finances
November 4, 2022

Rounding invoice amounts

Invoice amounts were previously prepared to the nearest centime. Now invoices are rounded to 5Rp. This affects all customer invoices in the application, both rent and service charge or manually created invoices.

Improvement
Improvement
Administrative
November 4, 2022

Tenant profile export for all properties

Until now, the tenant profile could only be created for individual properties. To do this, you had to select an individual property in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.

Improvement
Improvement
Finances
November 4, 2022

Target position overview

Until now, the tenant profile could only be created for individual properties. To do this, an individual property had to be selected in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.

Improvement
New
Finances
October 21, 2022

Bank account management

From now on, bank accounts will be divided into rent accounts (account of the property into which rent payments flow), vendor accounts (accounts of suppliers), tenant accounts (account details of a tenant) and deposit accounts (account into which the deposit was paid). When entering and editing, only the necessary fields are then displayed, thus simplifying the creation and editing.

New
New
Platform
October 7, 2022

New search field

Search and find is now available throughout the entire Fairwalter application! Now you can search for persons, contracts, debtors and creditors.

New
New
Finances
October 7, 2022

Total investments and new key figures in the dashboard

The dashboard has been adapted to show the total investment of a property in the future, and also to calculate the gross return and the CFROI (cash flow return on investment) based on this.

New
New
Finances
September 30, 2022

Accounts Receivable Overview

The accounts receivable list has been revised and the table redesigned accordingly. In addition, the filter, sort and search functions have also been comprehensively improved and optimized

New
New
Platform
September 30, 2022

Export document storage

Administrators can now export all uploaded documents from the document repository with one click. The documents are then provided as a zip file and are organized by property, building, rental property and even contract.

New
New
Platform
September 14, 2022

New dashboard

Global overview and insight into profitability (target and effectively generated net rent), vacancies (by net rent, area and number of properties) as well as news about the product and upcoming birthdays. The new dashboard will be further developed in the future and is just the beginning of many new changes in Fairwalter.

New
New
Finances
September 14, 2022

Record tax value per building

To better compare the value of their portfolio in the dashboard, the tax value can be recorded per building. Existing buildings can be easily edited in the master data.

New
Improvement
Finances
August 26, 2022

Simplify Invoices & Fix QR Invoices

  • Simplified invoices for parking spaces - only one position "rent", also for other invoices no more positions with 0 listed
  • Problems generate QR reference fixed
Improvement
New
Administrative
August 26, 2022

New documents for parking lots and commercial properties

For parking and commercial, the accompanying letter and termination confirmation documents were newly created and made available as document templates.

New
New
Administrative
August 12, 2022

Two-factor authentication

The profile settings have been extended. You can now also secure your access to Fairwalter with two-factor authentication. Authentication can be set up and activated under the profile settings.

New
Improvement
Finances
August 12, 2022

Deletion of service charge settlements

Service charge settlements are always created as a draft first. Only when clearing (checkmark symbol) the bookings for the accounting incl. customer invoices are created. Until now, this step had to be well thought out, as otherwise these bookings had to be deleted manually. Now, with the deletion of an incorrect service charge settlement, all created bookings and invoices will also be deleted.

Improvement
Improvement
Administrative
August 5, 2022

Edit Apartment Return Leaflet in Template Manager

The template for the document "Leaflet apartment return" is now available in the template manager and can be edited freely.

Improvement
Improvement
Administrative
August 5, 2022

Set number of rooms to 0

In order to be able to use the options for standard distribution of service charges, and not to distribute shares to parking spaces or other objects, these must be able to take the value 0. Previously the minimum size for rooms was 1, now it can be set to 0.

Improvement
Improvement
Administrative
August 5, 2022

User:lock inside

Administrators can invite additional users to their account and make settings for the user. However, already created users could not be locked until now. Now they can be blocked so that they can no longer log into the account.

Improvement
Improvement
Administrative
July 29, 2022

VAT setting new on property level

It was already possible to specify for individual contracts whether the rent is due with or without VAT. Now, when creating or editing the property, it is possible to specify whether the property is billed with or without VAT. This means that not only is the setting of the rental agreements automatically suggested to "with" or "without" VAT, but the field for VAT is also displayed or hidden when creating the customer and vendor invoices.

Improvement
Bug & Fix
Administrative
July 22, 2022

Initial rent form with rent of the previous tenant

In the meantime, the rent of the previous tenant was not always displayed on the initial rent form of the respective canton. The corresponding error has now been corrected and the rent is again correctly taken over and displayed.

Bug & Fix
New
Administrative
July 22, 2022

Rent editing

Until now, rent could only be changed by editing contracts. However, only the most current rent is displayed in the contract. If now a contract adjustment was made with a new rent, the old rent could no longer be changed. Now every rent can be edited in the tab "Rent". Furthermore, the most current rent is also displayed in the contract to edit it directly there.

New
Improvement
Finances
July 15, 2022

Dunning run at person level

Via the view Persons a dunning run can be started for tenants by selecting them. All overdue invoices or only individual ones can be dunned. The dunning level can also be selected automatically (existing level +1) or individually.

Improvement
Improvement
Finances
July 15, 2022

Lock accounting periods

Fiscal years can now be locked using the Lock icon. This can be used to prevent intentional or unintentional changes from being made to the accounting after it has been closed. Locking a fiscal year in each case causes the entire period to be locked.

Improvement
Improvement
Administrative
July 8, 2022

Administration of mandates and users redesigned

The administration of mandates and thus in particular the distribution of access rights to users in the account has been fundamentally revised. Now, new users can be assigned to all existing mandates with one click, or all users can be removed from a mandate.

Improvement
New
Administrative
June 27, 2022

Setup wizard guides through configuration step by step

Starting with the Fairwalter app has never been so easy: the wizard guides you step by step through the app configuration. The completed steps are automatically ticked off in a checklist. The setup wizard is divided into the areas of master data, basic settings, property management, accounting and building management. Integrated videos and linked tutorial articles provide support in each area.

New
Bug & Fix
Finances
June 24, 2022

VAT logic error fixed

Fixed a logic error that caused the VAT to be calculated incorrectly for subcontracts (which are linked to the main contract).

Bug & Fix
Bug & Fix
Administrative
June 10, 2022

Contracts outside the already settled service charge periods can be deleted again

At times it was not possible to delete a contract if a service charge settlement already existed, even if the contract did not fall within the settlement period. If a service charge settlement has been made and a contract falls within the settled period, it is still not possible to delete this contract. Otherwise, shares allocated to the contract would not be distributed and the settlement would fail. However, all other contracts can now be deleted again.

Bug & Fix
Bug & Fix
Finances
June 10, 2022

Bank data filled in again for IBAN

When a new bank account is created, the bank data is again automatically filled in using the entered IBAN.

Bug & Fix
New
Finances
June 10, 2022

Debit position per contract

With the new symbol for contracts, it is now possible to set individual contracts as debit for selected periods. This ensures that the invoices are not created twice in the normal debit position for the entire account and that any payment slips receive the correct reference numbers matching the tenancy.

New
New
Administrative
May 23, 2022

Manage and customise document templates

With the new link to the administration of document templates, various documents can be personalised. This makes it possible to upload logos and formulate text passages & content. The link to the template management is only accessible to administrators, simple users cannot edit the templates.

New
Bug & Fix
Administrative
May 13, 2022

Errors in templates corrected and contract details for parking spaces added

Errors had crept into various templates so that, for example, commas appeared between postcode and town in address blocks. These errors have been corrected and, in addition, the template for contracts for parking spaces has been supplemented. Here, not only the gross rent, but also the net rent and any ancillary costs are listed separately.

Bug & Fix
Improvement
Finances
May 13, 2022

Excel export for accounting improved

When exporting the accounting as Excel ("Closing" button), the display in Excel has been revised. You will now find the debit and credit accounts in the journal with the account numbers added so that you can select the right accounts even more quickly when filtering.

Improvement
Improvement
Finances
May 13, 2022

Total in the account sheets

Continuous totals have been introduced in accounting when viewing individual account sheets. These help, for example, to reconcile the interim balances of bank accounts with the bookkeeping and thus facilitate control work or troubleshooting.

Improvement
New
Platform
May 6, 2022

Navigation & Focus Selector 2.0

A new, easier way to search and select buildings, rental properties and tenancies is now available! Intensive surveys and the conception of various solutions have led us to the new Focus Selector 2.0. This search will gradually be introduced as a component in the application in all areas.

New
Improvement
Finances
May 6, 2022

Combined invoices in the debit position

For some time now, it has been possible to link a contract (e.g. for a parking space) with a main contract (e.g. for a flat). In the past, a rent invoice was always created for each of these contracts during the debit position. Now a combined invoice is created for the main contract (e.g. flat), in which the other contract (here parking space) is also listed and offset.

Improvement
Bug & Fix
Finances
April 14, 2022

Accounting date search

The date search in accounting was defective and no longer restricted the search results. This error has been fixed.

Bug & Fix
New
Finances
April 14, 2022

Payment settlement per property

If contracts have not yet been linked, and as a result there are individual invoices for parking spaces and flats (instead of a combined invoice), but the tenant combines both amounts in one payment, overpaid invoices arise. These overpaid invoices can now be automatically cleared with the open invoices

New
Improvement
Administrative
April 8, 2022

Improvement in document templates

Various document templates were revised. Minor and major improvements were made and the templates were also optimised with regard to the independent administration of document templates. For example, the sender's address was removed as an address block and moved to the header of the documents.

Improvement
Improvement
Finances
April 8, 2022

Rent calculation for newly created tenancy agreements

When a new tenancy agreement is created, a payment slip or a first rent invoice is often required so that the tenant already receives the payment information for the rent with the agreement. So that a debit position does not have to be triggered each time, the first customer invoice for the contract can now be created directly after the contract has been created. The newly created symbol for contracts can be used for this purpose. It appears for all contracts that do not yet have a customer invoice for the month of the contract start.

Improvement
Improvement
Administrative
April 1, 2022

Automatic rent calculation for multi-month rent payments

If tenancy agreements are created that do not provide for monthly rents but for quarterly, half-yearly or even annual rents, this is now calculated automatically and shown transparently in the application. This minimises misunderstandings and input errors.

Improvement
Improvement
Administrative
March 25, 2022

New dropdowns for the people search

In various processes and views where persons can be selected as contracting parties or residents, the views have been revised. It is now possible to select from a searchable dropdown, which has improved the overview and usability.

Improvement
New
Administrative
March 18, 2022

Link bank account with tenant

An existing bank account can be attached to a person. For existing persons, the bank accounts can be selected in the view for editing persons existing bank accounts, new ones can be added, or when editing bank accounts, a person to whom the account belongs can be selected.

New
Improvement
Administrative
March 4, 2022

Schedule change of address

Changes of address for tenants and residents can now be scheduled for a specific date. The address, and thus the address used for letters and correspondence, will then change automatically for this person from a specific date.

Improvement
New
Administrative
February 25, 2022

Digital document storage

It was previously only possible to upload documents under individual contracts and save them in Fairwalter. Now there is a comprehensive document repository. The filing can be organised via tags so that documents can be filed according to type (e.g. contract or invoice) and affiliation (entire property or to a contract) and can be searched for and found again later. Documents that are filed with individual contracts also appear in this general document repository and are already assigned according to affiliation.

The structure of the tags currently available will be further expanded and refined in the future.

Further details on how the new filing system works in detail can be found here: https://help.fairwalter.ch/dokumente-verwalten

New
Improvement
Administrative
February 11, 2022

New statuses for objects, contracts and rents

The statuses for objects, contracts and rents have been standardised and adapted throughout the application. All views now consistently show (A) what the current status is and (B) which future events are imminent. For example, a terminated contract is shown (A) as active and (B) as of when it will be terminated. If a successor has already been appointed, the second status is replaced instead and (B) when the successor contract will start is displayed.

Improvement
Improvement
Finances
February 11, 2022

Person overview with display of outstanding invoices

The person overview now shows all amounts owed as well as all amounts already overdue. All open debtor invoices that have this person listed as the invoice recipient are taken into account and sorted according to the due date.

The new view is displayed in the person overview as well as in the detailed view of the persons.

Improvement
Improvement
Finances
January 28, 2022

Filter for used accounting accounts

In the view for the balance sheet as well as the income statement, all unused accounts are now hidden. This gives you a quick overview of the balance sheet and income statement. However, the entire account list can be displayed at any time so that previously unused accounts can also be provided with initial balances.

Improvement
New
Finances
January 28, 2022

Spread payments over several invoices

If payments from debtors concern several invoices, these payments can also be split between several invoices after booking. Only one debtor invoice can be selected in the bank reconciliation, but subsequently the overpaid invoices can be filtered, and the individual payments split. In this way, all invoices concerned can be set to "paid" in the system, even if there is only one payment.

New
Improvement
Finances
January 14, 2022

Bank Reconciliation - Accounts Payable Invoices

Up to now, bank transactions could be booked in the bank reconciliation either as payments on customer invoices or as manual bookings. Now there is also the option to book payments directly to vendor invoices.

Improvement
Improvement
Finances
January 7, 2022

Bank reconciliation - search for amounts

In the bank reconciliation, the search for debtor invoices has been extended. The invoice amount is now also displayed and it is now possible to search for amounts instead of invoice titles or debtors.

Improvement
New
Administrative
December 17, 2021

Several buildings in one property

Fairwalter can now also map more complex properties. Through the introduction of buildings, several addresses / entrances can now also be recorded in a property. The rental objects can be moved between the buildings either when they are created or subsequently. In this way, properties that have already been created can also be easily adapted.

By the way, the bookkeeping is still done at the property level. If separate accounts are kept for a building, this building should also be kept in a separate property.

New
Improvement
Finances
December 3, 2021

Income statement and balance sheet totals

The accounting now clearly shows the profit and loss for the current business year for the profit and loss account. The balance sheet view shows the difference between assets and liabilities, which also corresponds to profit and loss before the closing entries.

Improvement
New
Administrative
November 19, 2021

Upload scanned contract documents to Fairwalter

The detailed view of contracts has been revised so that contract documents can now not only be created, but also uploaded and managed. You can now store signed contracts and scans of other original documents per contract. This is just the beginning. We are already working on a comprehensive document filing system that will function far beyond the filing of contracts.

New
Improvement
Finances
November 5, 2021

Invoice filter for persons

In the detailed view of persons, associated invoices can be re-filtered and searched for. In this way, for example, an overview of open invoices can be quickly obtained.

Improvement
New
Finances
October 29, 2021

Bank reconciliation as beta version

In bank reconciliation, bank files (camt054, MT940) can be uploaded to Fairwalter. This means that all transactions from a bank account can then be transferred to Fairwalter and assigned to debtor invoices. If payments were made with a payment slip with a reference number (ISR or QR code), invoices matching the reference number are even automatically suggested for this.

New
New
Platform
October 29, 2021

Demo mode for testing functions

Fairwalter now has a demo mode. When this is activated (toggle switch next to the online help), a new account is opened in which some data has already been entered. Various functions can be tried out there without hesitation. The changes are deleted every 30 days or can be reset directly by the user.

New
New
Finances
October 29, 2021

QR Code Invoices for debtors

The QR Code invoices are here! The QR code invoice can now be activated for customers under "Integrations". A QR code payment slip can then be generated for each new or existing invoice.

Setting up the QR Bills

Create the QR payment slips
New
Bug & Fix
Finances
October 15, 2021

Correction of rent adjustments

For a short time, rent adjustments were not correctly taken into account in the debit position. This error was corrected and customer invoices are again created with the correct rents.

Bug & Fix
New
Finances
September 24, 2021

Booking of individual invoice items for debtors and creditors

For accounts receivable and accounts payable it was previously only possible to create a single entry. Now it is possible to select for invoices whether the entire invoice is to be booked uniformly or whether the individual items are to be booked separately.

New
Improvement
Platform
September 17, 2021

Improved upload for images and invoices

The upload of files has been changed in various places. As a result, not only are images displayed more beautifully in the master data view, but the change also brings about important improvements in the background that will have a major impact in the future 😉

Improvement
Improvement
Administrative
September 17, 2021

New documents for the tenant index, vacancy overview and contact list

The documents on the tenant index, the vacancy overview and the contact list for properties have been redesigned and will no longer be produced as Word but as PDFs in future. This has made it possible to significantly optimise the graphic design.

Improvement
Improvement
Technical
September 10, 2021

Linking service providers with properties

Service providers can now be linked to properties and then appear in the respective master data of the property. The relevant contact data can also be found quickly and clearly directly in the master data.

The filter for properties or objects can now also be applied to the service provider table (when the "Service providers" area on the left is selected), so that only the relevant service providers are displayed.

Improvement
Improvement
Finances
September 10, 2021

New document for service charge settlement

The document for the service charge settlement has been fundamentally revised and can now be generated directly as a PDF. The settlement is now presented in a clear table and payments on account are also taken into account in the settlement.

Improvement
New
Platform
September 10, 2021

Extension of the service charge settlement

The service charge statement now automatically suggests the period to be billed and can also be created with automatically read meter readings from smart-me.
The link to the webinar with smart-me, in which we present the functionality in detail, can be found here: https://www.youtube.com/watch?v=E7HuIAUehdE&t

New
Improvement
Platform
August 27, 2021

Faster loading times for debtor invoices

Loading times for debtor invoices, especially when multiple filters are set, have been greatly improved. Customers with many customer invoices will benefit the most from the improvement.

Improvement
Bug & Fix
Finances
August 27, 2021

Vacancies in the service charge settlement now show all service charge accounts

In the service charge settlement, the costs per property are distributed to all tenancy agreements and any vacancies. In the meantime, the vacancies in the final overview only showed individual service charge accounts, and thus not the complete costs. This error has now been corrected so that the vacancies also show all costs. The tenancy agreements have listed all costs at all times.

Bug & Fix
New
Platform
August 20, 2021

Order new subscriptions from the app

The new subscriptions can now be ordered directly from the app. When customers log in during the test phase, they are given the option to order a subscription directly after logging in. Likewise, it will soon be possible for existing customers to extend their subscription as soon as they reach object or function limits.

New
Bug & Fix
Administrative
August 20, 2021

Fixed an error in the property view

In the property view, individual properties can be deleted or edited. In the meantime, the view of the individual properties did not work and only the map view was available. The problem has now been solved.

Bug & Fix
Improvement
Finances
August 6, 2021

Improved processing of vendor invoices

The editing of creditors has been improved. This means that not only the invoices themselves, but also the associated booking records can be changed and adjusted.

Improvement
New
Finances
July 31, 2021

Assign bank accounts to accounting accounts

Bank accounts can be assigned to specific accounting accounts. Since the chart of accounts within an account is the same for all properties, the accounting accounts should not be named directly after the name of a bank, because different banks may be used for different properties. In order to still be able to distinguish which bank account is meant with the accounting account, bank accounts can now be linked to a property and an accounting account. As soon as the connection is made, the bank account is supplemented everywhere in the application with the accounting account and the accounting account with the bank account.

New
Bug & Fix
Platform

Preview for damage images and creditor documents

Images that are loaded into the system as an attachment for a claim or as a document for an accounts payable invoice can then be viewed via the preview. Previously, these had to be downloaded in order to view them again. Now the user can choose whether to download the image or to preview it.

Bug & Fix
Improvement
Platform

Mandatory fields easier to recognise

Throughout the application, the mandatory fields have been marked with an asterisk so that they are recognisable from the start.

Improvement
Improvement
Administrative

Address transfer for residents

When residents are recorded in contracts, the address for these residents can now be taken over immediately, so that the contact data of the person is updated.

Improvement
New
Technical

Statuses for damage and repairs

After recording damage, the entries can now also be tracked with the help of a status.

New
Bug & Fix
Platform

Transfer of the previous year's data for service charge distribution

The meter readings and distribution keys were always saved correctly in the service charge settlement. However, we noticed that when creating a new distribution, the data from the last settlement was not transferred correctly and the old meter readings and distribution keys had to be entered again. This has been fixed and the last meter readings and distribution keys are now used as the starting point for the new distribution.

Bug & Fix
Improvement
Platform

Warning for deletion actions

For various deletion actions, pop-ups are now shown to confirm a final deletion. The pop-ups were introduced to prevent the accidental deletion of complex elements such as entire properties or mandates.

Improvement
Improvement
Finances

Updates to the automatic debit position

The automatic debit position has been adjusted so that it:
  • the payment modes quarterly, semi-annually and annually are taken into account in the debit position
  • invoices are not created twice when a debit position is triggered again

The debit position table now also shows how many invoices were created in the executed debit position

Example 1: Contract with quarterly debit position

Object name: 133

Contract start: 1 January 2019

Debit: Quarterly (i.e. an invoice is sent only every 3 months)

The existing contract was freshly entered, after which a debit position is triggered for the months of June and July for all active contracts. With the new adjustment, this means for object 133:

  • Debit position June 2021: No invoice is created (contract start is January, therefore invoices are only created in the months January, April, July, October).
  • Debit position July 2021: The first invoice is issued

Now, debit positions will also be triggered retroactively for the months of January 2021 to May 2021:

  • Invoices will be issued for object 133 for January and April 2021

Example 2: Debit positions again the same month

A debit position for 10 active contracts was already triggered for the month of July 2021. Only then does it become apparent that invoices were created for a contract (no. 12) that already expired in June because the tenant move-out was not recorded.

Contract no. 12 is therefore terminated retrospectively at the end of June (via Processes > Start Tenant Move-Out). A new contract no. 13 with a start date of 1 July 2021 is then entered.

The invoices for contract no. 12 created by the debit position for July 2021 are deleted manually (under Debtors). A new debit position for July 2021 is then triggered:

  • Only contracts that have been newly added since the last debit position are affected by the debit position (in this case contract no. 13).

Improvement
Improvement
Administrative

New presentation of rent adjustments

In order to simplify the overview of any contract adjustments over time, new displays have been designed in some places:

  • In the master data overview, the active rent as well as adjusted past and future rents are displayed under "Rent".
  • In the detailed view of a contract, the documents of the last contract adjustment can now also be generated
  • A new column has been added to the "Rent" table: the entries are now marked with the label "active" or "expired".
Improvement
New
Administrative
April 19, 2023

Detail views completely revised

The new detailed views for contracts, contacts and customer invoices show you all the important information at a glance and save you a click or two when editing.

New
New
Finances
March 10, 2023

Propose account for creditors

Vendors' bank accounts can now be linked to an accounting account. This way, the accounting account will be suggested for every invoice that is paid to this account. For example, it can be set that the account "1153 Cable TV" should be suggested for every Swisscom invoice.

New
New
Finances
February 24, 2023

Create customer invoices

The creation of manual customer invoices has been revised and appears in a new design. Now all required information can be entered clearly on one page.

New
New
Finances
February 10, 2023

Bank reconciliation in new design

The bank reconciliation and the transaction assignment have been completely revised. The design is now much clearer and the range of functions has also been improved. In particular, the filter options and multiple actions have been expanded.

New
New
Administrative
January 23, 2023

New edit mask for assets

The editing screen for assets has been completely redesigned and is now simpler, more modern and adapted to the new Fairwalter user interface.

New
New
Finances
January 23, 2023

New filters in accounting

The filters for views in the Accounting section have been adjusted. The new filters simplify searching, filtering and narrowing the overview.

New
New
Administrative
December 16, 2022

Tables with a new look

Over the last few weeks, individual tables have been revised again and again and appear in a new look. Now towards the end of the year almost all tables are revised and behave the same. The most important change: the actions to view individual contracts, invoices, etc. in detail, delete or simply revise, can be found via the 3 points on the left side.

New
New
Administrative
December 16, 2022

Create rooms and assets

In the master data of the individual rental objects, rooms and their assets can be created again. Room templates are used for the creation and these can be edited in the navigation under "Assets". The function is not included in the "Private" subscription.

New
New
Administrative
November 25, 2022

Duplicate document templates

Document templates can be duplicated and assigned to individual mandates. In this way, individual cover letters or house rules can be stored for each mandate.

New
New
Finances
November 25, 2022

Multiple deletion and export of the debtors

The functions in the customer overview have been extended. It is now not only possible to export the currently filtered customer overview as Excel, but also to delete several invoices at the same time using the boxes on the left.

New
New
Administrative
November 15, 2022

Enter and manage master data

Master data entry was developed from scratch. The publicly accessible data of the federal government is used for the entry of properties and rental objects. This means that even large superstructures can be entered in Fairwalter with just a few clicks. The master data is clearly presented in tables and can be edited directly in the view.

New
New
Finances
October 21, 2022

Bank account management

From now on, bank accounts will be divided into rent accounts (account of the property into which rent payments flow), vendor accounts (accounts of suppliers), tenant accounts (account details of a tenant) and deposit accounts (account into which the deposit was paid). When entering and editing, only the necessary fields are then displayed, thus simplifying the creation and editing.

New
New
Platform
October 7, 2022

New search field

Search and find is now available throughout the entire Fairwalter application! Now you can search for persons, contracts, debtors and creditors.

New
New
Finances
October 7, 2022

Total investments and new key figures in the dashboard

The dashboard has been adapted to show the total investment of a property in the future, and also to calculate the gross return and the CFROI (cash flow return on investment) based on this.

New
New
Finances
September 30, 2022

Accounts Receivable Overview

The accounts receivable list has been revised and the table redesigned accordingly. In addition, the filter, sort and search functions have also been comprehensively improved and optimized

New
New
Platform
September 30, 2022

Export document storage

Administrators can now export all uploaded documents from the document repository with one click. The documents are then provided as a zip file and are organized by property, building, rental property and even contract.

New
New
Platform
September 14, 2022

New dashboard

Global overview and insight into profitability (target and effectively generated net rent), vacancies (by net rent, area and number of properties) as well as news about the product and upcoming birthdays. The new dashboard will be further developed in the future and is just the beginning of many new changes in Fairwalter.

New
New
Finances
September 14, 2022

Record tax value per building

To better compare the value of their portfolio in the dashboard, the tax value can be recorded per building. Existing buildings can be easily edited in the master data.

New
New
Administrative
August 26, 2022

New documents for parking lots and commercial properties

For parking and commercial, the accompanying letter and termination confirmation documents were newly created and made available as document templates.

New
New
Administrative
August 12, 2022

Two-factor authentication

The profile settings have been extended. You can now also secure your access to Fairwalter with two-factor authentication. Authentication can be set up and activated under the profile settings.

New
New
Administrative
July 22, 2022

Rent editing

Until now, rent could only be changed by editing contracts. However, only the most current rent is displayed in the contract. If now a contract adjustment was made with a new rent, the old rent could no longer be changed. Now every rent can be edited in the tab "Rent". Furthermore, the most current rent is also displayed in the contract to edit it directly there.

New
New
Administrative
June 27, 2022

Setup wizard guides through configuration step by step

Starting with the Fairwalter app has never been so easy: the wizard guides you step by step through the app configuration. The completed steps are automatically ticked off in a checklist. The setup wizard is divided into the areas of master data, basic settings, property management, accounting and building management. Integrated videos and linked tutorial articles provide support in each area.

New
New
Finances
June 10, 2022

Debit position per contract

With the new symbol for contracts, it is now possible to set individual contracts as debit for selected periods. This ensures that the invoices are not created twice in the normal debit position for the entire account and that any payment slips receive the correct reference numbers matching the tenancy.

New
New
Administrative
May 23, 2022

Manage and customise document templates

With the new link to the administration of document templates, various documents can be personalised. This makes it possible to upload logos and formulate text passages & content. The link to the template management is only accessible to administrators, simple users cannot edit the templates.

New
New
Platform
May 6, 2022

Navigation & Focus Selector 2.0

A new, easier way to search and select buildings, rental properties and tenancies is now available! Intensive surveys and the conception of various solutions have led us to the new Focus Selector 2.0. This search will gradually be introduced as a component in the application in all areas.

New
New
Finances
April 14, 2022

Payment settlement per property

If contracts have not yet been linked, and as a result there are individual invoices for parking spaces and flats (instead of a combined invoice), but the tenant combines both amounts in one payment, overpaid invoices arise. These overpaid invoices can now be automatically cleared with the open invoices

New
New
Administrative
March 18, 2022

Link bank account with tenant

An existing bank account can be attached to a person. For existing persons, the bank accounts can be selected in the view for editing persons existing bank accounts, new ones can be added, or when editing bank accounts, a person to whom the account belongs can be selected.

New
New
Administrative
February 25, 2022

Digital document storage

It was previously only possible to upload documents under individual contracts and save them in Fairwalter. Now there is a comprehensive document repository. The filing can be organised via tags so that documents can be filed according to type (e.g. contract or invoice) and affiliation (entire property or to a contract) and can be searched for and found again later. Documents that are filed with individual contracts also appear in this general document repository and are already assigned according to affiliation.

The structure of the tags currently available will be further expanded and refined in the future.

Further details on how the new filing system works in detail can be found here: https://help.fairwalter.ch/dokumente-verwalten

New
New
Finances
January 28, 2022

Spread payments over several invoices

If payments from debtors concern several invoices, these payments can also be split between several invoices after booking. Only one debtor invoice can be selected in the bank reconciliation, but subsequently the overpaid invoices can be filtered, and the individual payments split. In this way, all invoices concerned can be set to "paid" in the system, even if there is only one payment.

New
New
Administrative
December 17, 2021

Several buildings in one property

Fairwalter can now also map more complex properties. Through the introduction of buildings, several addresses / entrances can now also be recorded in a property. The rental objects can be moved between the buildings either when they are created or subsequently. In this way, properties that have already been created can also be easily adapted.

By the way, the bookkeeping is still done at the property level. If separate accounts are kept for a building, this building should also be kept in a separate property.

New
New
Administrative
November 19, 2021

Upload scanned contract documents to Fairwalter

The detailed view of contracts has been revised so that contract documents can now not only be created, but also uploaded and managed. You can now store signed contracts and scans of other original documents per contract. This is just the beginning. We are already working on a comprehensive document filing system that will function far beyond the filing of contracts.

New
New
Finances
October 29, 2021

Bank reconciliation as beta version

In bank reconciliation, bank files (camt054, MT940) can be uploaded to Fairwalter. This means that all transactions from a bank account can then be transferred to Fairwalter and assigned to debtor invoices. If payments were made with a payment slip with a reference number (ISR or QR code), invoices matching the reference number are even automatically suggested for this.

New
New
Platform
October 29, 2021

Demo mode for testing functions

Fairwalter now has a demo mode. When this is activated (toggle switch next to the online help), a new account is opened in which some data has already been entered. Various functions can be tried out there without hesitation. The changes are deleted every 30 days or can be reset directly by the user.

New
New
Finances
October 29, 2021

QR Code Invoices for debtors

The QR Code invoices are here! The QR code invoice can now be activated for customers under "Integrations". A QR code payment slip can then be generated for each new or existing invoice.

Setting up the QR Bills

Create the QR payment slips
New
New
Finances
September 24, 2021

Booking of individual invoice items for debtors and creditors

For accounts receivable and accounts payable it was previously only possible to create a single entry. Now it is possible to select for invoices whether the entire invoice is to be booked uniformly or whether the individual items are to be booked separately.

New
New
Platform
September 10, 2021

Extension of the service charge settlement

The service charge statement now automatically suggests the period to be billed and can also be created with automatically read meter readings from smart-me.
The link to the webinar with smart-me, in which we present the functionality in detail, can be found here: https://www.youtube.com/watch?v=E7HuIAUehdE&t

New
New
Platform
August 20, 2021

Order new subscriptions from the app

The new subscriptions can now be ordered directly from the app. When customers log in during the test phase, they are given the option to order a subscription directly after logging in. Likewise, it will soon be possible for existing customers to extend their subscription as soon as they reach object or function limits.

New
New
Finances
July 31, 2021

Assign bank accounts to accounting accounts

Bank accounts can be assigned to specific accounting accounts. Since the chart of accounts within an account is the same for all properties, the accounting accounts should not be named directly after the name of a bank, because different banks may be used for different properties. In order to still be able to distinguish which bank account is meant with the accounting account, bank accounts can now be linked to a property and an accounting account. As soon as the connection is made, the bank account is supplemented everywhere in the application with the accounting account and the accounting account with the bank account.

New
New
Technical

Statuses for damage and repairs

After recording damage, the entries can now also be tracked with the help of a status.

New
New
Technical

Capture additional rooms

In addition to the furnishing assistant when entering new objects, in which all rooms of a flat can be created, individual rooms can also be added in the master data view of an object. Next to the heading "Equipment and rooms", an additional room can be entered via the "+NEW" button.

Select the room type and then rename the individual assets under the heading "Assets" or directly via the edit icon behind the room.

New
New
Platform

Note field and links in the object master data

In the master data view of the rental objects, it is possible to enter notes. This note field is a free text field that can be freely designed and can also include external links. It therefore offers a lot of flexibility and can be used for a wide range of purposes.

New
Improvement
Administrative
March 10, 2023

Status and linking contracts in master data

From the master data, you can jump directly to the detailed view of contracts. Also, the contract status is now correctly displayed in the master data.

Improvement
Improvement
Finances
February 3, 2023

Recognition of reference numbers during bank reconciliation

Banks sometimes store reference numbers of payments in different fields. In the past, some reference numbers were therefore not recognized and the invoice was not automatically assigned. The recognition of reference numbers has now been revised and improved.

Improvement
Improvement
Administrative
January 27, 2023

Contracts with move-out and move-in on the same day

Until now, contracts could only start when the previous contract had expired. This brought complications for tenancies that change on the same day, e.g. on the 15th of a month. Now the contracts can overlap by 1 day, so that move-out and move-in are possible on the same day.

Improvement
Improvement
Administrative
January 27, 2023

Areas with decimals

The areas of apartments and other rental objects can now be recorded with decimal places. Previously, only areas in whole m2 were possible.

Improvement
Improvement
Finances
January 27, 2023

Invoices with multiple recipients

Debit invoices can now be created for multiple recipients. The invoice document and any QR deposit slip will then list all recipients. The billing address is still taken from the primary contact.

Improvement
Improvement
Finances
January 23, 2023

Text optimizations for bank reconciliation

In the bank reconciliation section, translation errors were corrected and optimizations were made to the translations.

Improvement
Improvement
Administrative
November 25, 2022

Contract overview in a new look

The contract overview has been revised and adapted to the design of the also recently revised overviews Contacts and Debtors.

Improvement
Improvement
Administrative
November 25, 2022

Set vacancy rent manually

The vacancy rent can be stored separately per rental object. This amount is then used for the corresponding vacancy posting in the event of a vacancy.

Improvement
Improvement
Administrative
November 18, 2022

Damage and repairs in a new dress

The table as well as the entry mask for damages and repairs has been revised and now offers a much better overview of current damages and their status.

Improvement
Improvement
Finances
November 4, 2022

Rounding invoice amounts

Invoice amounts were previously prepared to the nearest centime. Now invoices are rounded to 5Rp. This affects all customer invoices in the application, both rent and service charge or manually created invoices.

Improvement
Improvement
Administrative
November 4, 2022

Tenant profile export for all properties

Until now, the tenant profile could only be created for individual properties. To do this, you had to select an individual property in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.

Improvement
Improvement
Finances
November 4, 2022

Target position overview

Until now, the tenant profile could only be created for individual properties. To do this, an individual property had to be selected in the focus selector. Now it is also possible to create the tenant profile for the entire portfolio. In the Excel file that is created, each property is listed in a separate tab.

Improvement
Improvement
Finances
August 26, 2022

Simplify Invoices & Fix QR Invoices

  • Simplified invoices for parking spaces - only one position "rent", also for other invoices no more positions with 0 listed
  • Problems generate QR reference fixed
Improvement
Improvement
Finances
August 12, 2022

Deletion of service charge settlements

Service charge settlements are always created as a draft first. Only when clearing (checkmark symbol) the bookings for the accounting incl. customer invoices are created. Until now, this step had to be well thought out, as otherwise these bookings had to be deleted manually. Now, with the deletion of an incorrect service charge settlement, all created bookings and invoices will also be deleted.

Improvement
Improvement
Administrative
August 5, 2022

Edit Apartment Return Leaflet in Template Manager

The template for the document "Leaflet apartment return" is now available in the template manager and can be edited freely.

Improvement
Improvement
Administrative
August 5, 2022

Set number of rooms to 0

In order to be able to use the options for standard distribution of service charges, and not to distribute shares to parking spaces or other objects, these must be able to take the value 0. Previously the minimum size for rooms was 1, now it can be set to 0.

Improvement
Improvement
Administrative
August 5, 2022

User:lock inside

Administrators can invite additional users to their account and make settings for the user. However, already created users could not be locked until now. Now they can be blocked so that they can no longer log into the account.

Improvement
Improvement
Administrative
July 29, 2022

VAT setting new on property level

It was already possible to specify for individual contracts whether the rent is due with or without VAT. Now, when creating or editing the property, it is possible to specify whether the property is billed with or without VAT. This means that not only is the setting of the rental agreements automatically suggested to "with" or "without" VAT, but the field for VAT is also displayed or hidden when creating the customer and vendor invoices.

Improvement
Improvement
Finances
July 15, 2022

Dunning run at person level

Via the view Persons a dunning run can be started for tenants by selecting them. All overdue invoices or only individual ones can be dunned. The dunning level can also be selected automatically (existing level +1) or individually.

Improvement
Improvement
Finances
July 15, 2022

Lock accounting periods

Fiscal years can now be locked using the Lock icon. This can be used to prevent intentional or unintentional changes from being made to the accounting after it has been closed. Locking a fiscal year in each case causes the entire period to be locked.

Improvement
Improvement
Administrative
July 8, 2022

Administration of mandates and users redesigned

The administration of mandates and thus in particular the distribution of access rights to users in the account has been fundamentally revised. Now, new users can be assigned to all existing mandates with one click, or all users can be removed from a mandate.

Improvement
Improvement
Finances
May 13, 2022

Excel export for accounting improved

When exporting the accounting as Excel ("Closing" button), the display in Excel has been revised. You will now find the debit and credit accounts in the journal with the account numbers added so that you can select the right accounts even more quickly when filtering.

Improvement
Improvement
Finances
May 13, 2022

Total in the account sheets

Continuous totals have been introduced in accounting when viewing individual account sheets. These help, for example, to reconcile the interim balances of bank accounts with the bookkeeping and thus facilitate control work or troubleshooting.

Improvement
Improvement
Finances
May 6, 2022

Combined invoices in the debit position

For some time now, it has been possible to link a contract (e.g. for a parking space) with a main contract (e.g. for a flat). In the past, a rent invoice was always created for each of these contracts during the debit position. Now a combined invoice is created for the main contract (e.g. flat), in which the other contract (here parking space) is also listed and offset.

Improvement
Improvement
Administrative
April 8, 2022

Improvement in document templates

Various document templates were revised. Minor and major improvements were made and the templates were also optimised with regard to the independent administration of document templates. For example, the sender's address was removed as an address block and moved to the header of the documents.

Improvement
Improvement
Finances
April 8, 2022

Rent calculation for newly created tenancy agreements

When a new tenancy agreement is created, a payment slip or a first rent invoice is often required so that the tenant already receives the payment information for the rent with the agreement. So that a debit position does not have to be triggered each time, the first customer invoice for the contract can now be created directly after the contract has been created. The newly created symbol for contracts can be used for this purpose. It appears for all contracts that do not yet have a customer invoice for the month of the contract start.

Improvement
Improvement
Administrative
April 1, 2022

Automatic rent calculation for multi-month rent payments

If tenancy agreements are created that do not provide for monthly rents but for quarterly, half-yearly or even annual rents, this is now calculated automatically and shown transparently in the application. This minimises misunderstandings and input errors.

Improvement
Improvement
Administrative
March 25, 2022

New dropdowns for the people search

In various processes and views where persons can be selected as contracting parties or residents, the views have been revised. It is now possible to select from a searchable dropdown, which has improved the overview and usability.

Improvement
Improvement
Administrative
March 4, 2022

Schedule change of address

Changes of address for tenants and residents can now be scheduled for a specific date. The address, and thus the address used for letters and correspondence, will then change automatically for this person from a specific date.

Improvement
Improvement
Administrative
February 11, 2022

New statuses for objects, contracts and rents

The statuses for objects, contracts and rents have been standardised and adapted throughout the application. All views now consistently show (A) what the current status is and (B) which future events are imminent. For example, a terminated contract is shown (A) as active and (B) as of when it will be terminated. If a successor has already been appointed, the second status is replaced instead and (B) when the successor contract will start is displayed.

Improvement
Improvement
Finances
February 11, 2022

Person overview with display of outstanding invoices

The person overview now shows all amounts owed as well as all amounts already overdue. All open debtor invoices that have this person listed as the invoice recipient are taken into account and sorted according to the due date.

The new view is displayed in the person overview as well as in the detailed view of the persons.

Improvement
Improvement
Finances
January 28, 2022

Filter for used accounting accounts

In the view for the balance sheet as well as the income statement, all unused accounts are now hidden. This gives you a quick overview of the balance sheet and income statement. However, the entire account list can be displayed at any time so that previously unused accounts can also be provided with initial balances.

Improvement
Improvement
Finances
January 14, 2022

Bank Reconciliation - Accounts Payable Invoices

Up to now, bank transactions could be booked in the bank reconciliation either as payments on customer invoices or as manual bookings. Now there is also the option to book payments directly to vendor invoices.

Improvement
Improvement
Finances
January 7, 2022

Bank reconciliation - search for amounts

In the bank reconciliation, the search for debtor invoices has been extended. The invoice amount is now also displayed and it is now possible to search for amounts instead of invoice titles or debtors.

Improvement
Improvement
Finances
December 3, 2021

Income statement and balance sheet totals

The accounting now clearly shows the profit and loss for the current business year for the profit and loss account. The balance sheet view shows the difference between assets and liabilities, which also corresponds to profit and loss before the closing entries.

Improvement
Improvement
Finances
November 5, 2021

Invoice filter for persons

In the detailed view of persons, associated invoices can be re-filtered and searched for. In this way, for example, an overview of open invoices can be quickly obtained.

Improvement
Improvement
Platform
September 17, 2021

Improved upload for images and invoices

The upload of files has been changed in various places. As a result, not only are images displayed more beautifully in the master data view, but the change also brings about important improvements in the background that will have a major impact in the future 😉

Improvement
Improvement
Administrative
September 17, 2021

New documents for the tenant index, vacancy overview and contact list

The documents on the tenant index, the vacancy overview and the contact list for properties have been redesigned and will no longer be produced as Word but as PDFs in future. This has made it possible to significantly optimise the graphic design.

Improvement
Improvement
Technical
September 10, 2021

Linking service providers with properties

Service providers can now be linked to properties and then appear in the respective master data of the property. The relevant contact data can also be found quickly and clearly directly in the master data.

The filter for properties or objects can now also be applied to the service provider table (when the "Service providers" area on the left is selected), so that only the relevant service providers are displayed.

Improvement
Improvement
Finances
September 10, 2021

New document for service charge settlement

The document for the service charge settlement has been fundamentally revised and can now be generated directly as a PDF. The settlement is now presented in a clear table and payments on account are also taken into account in the settlement.

Improvement
Improvement
Platform
August 27, 2021

Faster loading times for debtor invoices

Loading times for debtor invoices, especially when multiple filters are set, have been greatly improved. Customers with many customer invoices will benefit the most from the improvement.

Improvement
Improvement
Finances
August 6, 2021

Improved processing of vendor invoices

The editing of creditors has been improved. This means that not only the invoices themselves, but also the associated booking records can be changed and adjusted.

Improvement
Improvement
Platform

Mandatory fields easier to recognise

Throughout the application, the mandatory fields have been marked with an asterisk so that they are recognisable from the start.

Improvement
Improvement
Administrative

Address transfer for residents

When residents are recorded in contracts, the address for these residents can now be taken over immediately, so that the contact data of the person is updated.

Improvement
Improvement
Platform

Warning for deletion actions

For various deletion actions, pop-ups are now shown to confirm a final deletion. The pop-ups were introduced to prevent the accidental deletion of complex elements such as entire properties or mandates.

Improvement
Improvement
Finances

Updates to the automatic debit position

The automatic debit position has been adjusted so that it:
  • the payment modes quarterly, semi-annually and annually are taken into account in the debit position
  • invoices are not created twice when a debit position is triggered again

The debit position table now also shows how many invoices were created in the executed debit position

Example 1: Contract with quarterly debit position

Object name: 133

Contract start: 1 January 2019

Debit: Quarterly (i.e. an invoice is sent only every 3 months)

The existing contract was freshly entered, after which a debit position is triggered for the months of June and July for all active contracts. With the new adjustment, this means for object 133:

  • Debit position June 2021: No invoice is created (contract start is January, therefore invoices are only created in the months January, April, July, October).
  • Debit position July 2021: The first invoice is issued

Now, debit positions will also be triggered retroactively for the months of January 2021 to May 2021:

  • Invoices will be issued for object 133 for January and April 2021

Example 2: Debit positions again the same month

A debit position for 10 active contracts was already triggered for the month of July 2021. Only then does it become apparent that invoices were created for a contract (no. 12) that already expired in June because the tenant move-out was not recorded.

Contract no. 12 is therefore terminated retrospectively at the end of June (via Processes > Start Tenant Move-Out). A new contract no. 13 with a start date of 1 July 2021 is then entered.

The invoices for contract no. 12 created by the debit position for July 2021 are deleted manually (under Debtors). A new debit position for July 2021 is then triggered:

  • Only contracts that have been newly added since the last debit position are affected by the debit position (in this case contract no. 13).

Improvement
Improvement
Administrative

New presentation of rent adjustments

In order to simplify the overview of any contract adjustments over time, new displays have been designed in some places:

  • In the master data overview, the active rent as well as adjusted past and future rents are displayed under "Rent".
  • In the detailed view of a contract, the documents of the last contract adjustment can now also be generated
  • A new column has been added to the "Rent" table: the entries are now marked with the label "active" or "expired".
Improvement
Improvement
Platform

Summaries in processes

A summary is now displayed at the end of processes. This allows the information to be checked again before the process is completed. The invoices and documents related to the information entered are only generated afterwards.

Improvement
Improvement
Finances

Search filter in accounting

In accounting, there are search filters for the account sheet and journal views to simplify the search for individual entries. You can search for dates, amounts and terms contained in the entry text. However, the search is only carried out in the current business year selected in the top right-hand corner and not across all years.

Improvement
Bug & Fix
Administrative
February 10, 2023

Contracts with deposit insurance processable again

Contracts that were not secured with a conventional deposit but were covered by a deposit insurance policy could not be processed in the meantime. This problem has been resolved.

Bug & Fix
Bug & Fix
Administrative
November 4, 2022

Trade contract

For commercial contracts, the special provisions are now displayed with bullet points and can also be reformatted accordingly.

Bug & Fix
Bug & Fix
Administrative
November 4, 2022

Validation of contracts

The validations for overlapping contracts have been improved so that it is now clear where the overlap occurs.

Bug & Fix
Bug & Fix
Administrative
July 22, 2022

Initial rent form with rent of the previous tenant

In the meantime, the rent of the previous tenant was not always displayed on the initial rent form of the respective canton. The corresponding error has now been corrected and the rent is again correctly taken over and displayed.

Bug & Fix
Bug & Fix
Finances
June 24, 2022

VAT logic error fixed

Fixed a logic error that caused the VAT to be calculated incorrectly for subcontracts (which are linked to the main contract).

Bug & Fix
Bug & Fix
Administrative
June 10, 2022

Contracts outside the already settled service charge periods can be deleted again

At times it was not possible to delete a contract if a service charge settlement already existed, even if the contract did not fall within the settlement period. If a service charge settlement has been made and a contract falls within the settled period, it is still not possible to delete this contract. Otherwise, shares allocated to the contract would not be distributed and the settlement would fail. However, all other contracts can now be deleted again.

Bug & Fix
Bug & Fix
Finances
June 10, 2022

Bank data filled in again for IBAN

When a new bank account is created, the bank data is again automatically filled in using the entered IBAN.

Bug & Fix
Bug & Fix
Administrative
May 13, 2022

Errors in templates corrected and contract details for parking spaces added

Errors had crept into various templates so that, for example, commas appeared between postcode and town in address blocks. These errors have been corrected and, in addition, the template for contracts for parking spaces has been supplemented. Here, not only the gross rent, but also the net rent and any ancillary costs are listed separately.

Bug & Fix
Bug & Fix
Finances
April 14, 2022

Accounting date search

The date search in accounting was defective and no longer restricted the search results. This error has been fixed.

Bug & Fix
Bug & Fix
Finances
October 15, 2021

Correction of rent adjustments

For a short time, rent adjustments were not correctly taken into account in the debit position. This error was corrected and customer invoices are again created with the correct rents.

Bug & Fix
Bug & Fix
Finances
August 27, 2021

Vacancies in the service charge settlement now show all service charge accounts

In the service charge settlement, the costs per property are distributed to all tenancy agreements and any vacancies. In the meantime, the vacancies in the final overview only showed individual service charge accounts, and thus not the complete costs. This error has now been corrected so that the vacancies also show all costs. The tenancy agreements have listed all costs at all times.

Bug & Fix
Bug & Fix
Administrative
August 20, 2021

Fixed an error in the property view

In the property view, individual properties can be deleted or edited. In the meantime, the view of the individual properties did not work and only the map view was available. The problem has now been solved.

Bug & Fix
Bug & Fix
Platform

Preview for damage images and creditor documents

Images that are loaded into the system as an attachment for a claim or as a document for an accounts payable invoice can then be viewed via the preview. Previously, these had to be downloaded in order to view them again. Now the user can choose whether to download the image or to preview it.

Bug & Fix
Bug & Fix
Platform

Transfer of the previous year's data for service charge distribution

The meter readings and distribution keys were always saved correctly in the service charge settlement. However, we noticed that when creating a new distribution, the data from the last settlement was not transferred correctly and the old meter readings and distribution keys had to be entered again. This has been fixed and the last meter readings and distribution keys are now used as the starting point for the new distribution.

Bug & Fix

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