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You can choose between 4 price plans that differ in terms of the number of rental objects, users, support response times, storage space as well as functionalities. The core functions are included in all plans.
With the extra features in the Fairwalter Professional price plan, you can collaborate even better as a team. In the Fairwalter Enterprise price plan, you have access to additional enterprise and productivity features.
You can add extensions and services such as training, master data import and setting up a chart of accounts.
The subscription period as well as the billing period is 12 months.
The initial account setup is included in the Basic, Professional and Enterprise price plans. We set up your personal Fairwalter account. You will be created by us as a user:in with the appropriate permissions and receive a login. In addition, we can customize the document templates with your own logo.
You can book additional services in the above-mentioned packages:
- Master data import: We support you in the migration from your existing property management system to Fairwalter. You provide us with your existing data in a standardized Excel format. We import your data and prepare it for you in Fairwalter.
-On-site training: We train you and your team for at least 3 hours on-site in the use of Fairwalter. Up to 3 participants:inside are included, each additional person costs extra. Travel is exclusive.
-Online Training: In our online training, we go over all the tips and tricks of Fairwalter. We will answer your specific questions on the spot, so that you become saddle-fast in the use of Fairwalter.
-Your own chart of accounts (from Fairwalter Professional): In consultation with you, we set up your own chart of accounts. We calculate that this will take 2 hours. If this time is exceeded, we will discuss this in advance.
You will receive a QR invoice and can conveniently pay by bank transfer.
You can cancel your subscription 90 days before the end of the term. Of course, you can continue to use Fairwalter after cancellation until the end of the term.
Your account including data will be irrevocably deleted only 1 month after cancellation. In the meantime, you can continue the subscription at any time, export your data or delete your data manually.
Fairwalter is a web application like for example Salesforce, Dropbox or even Netflix.
This means that Fairwalter does not run on your computer, but on a server (in our case Microsoft Azure in Wallisellen).
For you, this makes a lot of things easier. There is no need for installation, as Fairwalter runs in the browser of your laptop, tablet or cell phone. You can access your data from any computer and from anywhere (location-independent). There are no hardware requirements (RAM, hard disk, CPU) and you don't have to worry about data security and backups.
Fairwalter supports all major browsers on desktop and tablet, covering 95% of all devices!
- Brave
- Chrome (all versions)
- Edge (from version 13)
- Firefox (all versions)
- Internet Explorer (from version 9)
- Opera
- Safari
No. We currently have neither an Android nor an iOS app. However, Fairwalter is "responsive". This means that all content is dynamically adapted to the screen size. So you can also use Fairwalter in the browser on your tablet.
We will be happy to show you the Fairwalter Professional and Enterprise versions as part of a product demo. We will use a fully configured account to give you a realistic impression of the application in operational use.
Even though Fairwalter is very easy to use, our solution offers many features. We have found that it is most efficient for interested users if we can show the Fairwalter Professional and Enterprise versions in a demo and address your personal challenges. We can then give you access to a demo account for a few days. We do not offer an open trial version.
You don't need a 200-page user manual or several days of training to get started with Fairwalter. With us, everything is very simple: In our Help Center, you can quickly find the answer to your questions in over 100 articles & 50 videos. There are article collections on the following topics:
- Admin & Settings
- Real Estate Accounting
- Administrative Management
- Technical Management
We can only answer questions about the software. If you have questions about management, it is best to contact a professional property manager or a trustee for real estate.
Write to us in chat or by e-mail at support@fairwalter.com. This service is free of charge for you. You can reach us Monday - Friday from 9:00 - 18:00. On holidays in Zurich we are not available.
We are looking forward to your inquiry!
Your data is stored exclusively in Switzerland. The servers are operated by Microsoft and are ISO 270001 certified. In addition, backups are stored several times a day on mirrored servers. The communication between the server and your end device is encrypted (2048 bit each).
You can find more information on our data security page.
You too can help protect your data. Choose a secure, unique password and store your passwords only on your own devices. As an administrator, you should regularly check which users you have granted which access rights.
In addition, you can set up two-factor authentication for your account, i.e. you must also authenticate your login via a smartphone app.
A security log is included in the Fairwalter Enterprise price plan. In it, you can track all logins and login attempts to your account.
Owner:s are only allowed access to their own mandate. Use restricted access. For owners, a read permission is sufficient and fiduciaries can only access the accounting.
To you - and only to you! We do not share your data with third parties and you are allowed to export your data and documents at any time, either because you want a backup or because you want to change the software.
Fairwalter is a real estate management application for companies that manage their own real estate and service providers such as real estate managers who manage real estate for third parties. The application covers the areas of master data, administration, leasing, accounting, ancillary costs, damage and repair processes.
Fairwalter was founded in November 2017 by Severin Maegerle and Max Wirz and was self-financed until its market entry. In the meantime, Fairwalter has completed two seed financings and is largely supported by customers from the real estate industry.
Unfortunately no! Fairwalter is aimed exclusively at landlords and property managers. But fortunately, tenants also benefit from reliable, fast and completely digital management processes.
For legal information and general advice on tenant issues, we recommend the following sites:
- Mieterverband.ch
- Jurata.ch
- Mietrecht.ch
